Shipping Policy
A legal disclaimer
At Taku Pukapuka, we aim to get your orders to you as quickly and safely as possible.
Processing Time
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Orders are processed within 2–3 business days.
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You’ll receive an email confirmation once your order has been shipped.
Shipping Locations
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We currently ship across New Zealand and Australia.
Delivery Times
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New Zealand: 3–7 business days
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Australia: 7–14 business days
(Delivery times may vary depending on your location and courier services.)
Shipping Costs
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Shipping is calculated at checkout and may vary based on location and order size.
Tracking
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Where possible, tracking details will be provided so you can follow your order.
Delays
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Please note there may be shipping delays due to weather, holidays, or courier disruptions.
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If your order is delayed, lost, or arrives damaged, please contact us so we can assist in resolving the issue.
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By purchasing from Taku Pukapuka, you agree to our terms. Orders are processed after payment. Shipping is to NZ and Australia; customers must provide correct details. All pukapuka and content are owned by Taku Pukapuka. Returns follow our Refund Policy. We are not liable for indirect losses. Customer info is used only for order fulfillment.
Questions
If you have any questions about your order or shipping, please contact us at:
📧 takupukapuka@outlook.co.nz
📞 02040851372